Familotel Kindl | Hotel in Neustift im Stubaital
Hotel in Neustift Im Stubaital
Located 0.9 mi from the center of Tyrolean Neustift, the Familotel Kindl is amid the skiing area of Stubaital Valley. It offers free Wi-Fi, free parking and a wellness area with an indoor swimming pool. Guests of the Kindl can enjoy authentic Austrian cuisine and home made pastries in the restaurant or on the terrace. Vegetarian, organic and wholegrain products will be provided upon request. The Spa & Wellness area of the Familotel Kindl provides a steam bath, a hot tub with panoramic views, a sun bed, 4 different kinds of saunas and massages. A special relaxation room and a terrace with mountain views are additional features of the spa area. A gym is at guests' disposal as well. For children, the hotel provides a playground, a playroom, and a special menu. Free babysitting services are provided for children: Baby care for children from 0 to 3 years 7 days a week from 09:00 to 15:00 Child care for children from 3 years old 7 days a week from 09:00 to 21:00 Framed by a panorama of the Tyrolean Alps, several hiking and bike trails as well as cross-country skiing trails start right on the doorstep of Familotel Kindl. In winter, free transfer to the glacier is offered. From late May to early October, the Stubai-Super-Summer Guest Card is included. It features free access to the local public transport system to and from Innsbruck, swimming pools and cable cars. Baby care for children from 0 to 3 years 7 days a week from 09:00 to 18:00
Familotel Kindl is located in Neustift im Stubaital.
This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Accessibility, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 218 reviews with the average score of 9.5 . Coming to Neustift im Stubaital and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this place in Neustift im Stubaital. These details are authentic, as they are provided by our partner, booking.com.
This Familotel Kindl in Neustift im Stubaital is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Familotel Kindl”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Bar
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Kid-friendly buffet
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Restaurant
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Wine/Champagne
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Snack bar
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Special diet meals (on request)
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Coffee house on site
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Kids' meals
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Free parking
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Parking
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Private Parking
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Parking on site
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Cycling
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Full-body massage
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Skiing
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Horseback riding
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Live sports events (broadcast)
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Hot tub/Jacuzzi
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Back massage
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Spa facilities
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Head massage
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Spa and wellness center
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Fitness center
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Solarium
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Pool table
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Turkish/Steam Bath
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Yoga classes
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Indoor pool
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Spa lounge/Relaxation area
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Walking tours
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Neck massage
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Fitness
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Foot massage
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Hiking
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Playground
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Massage
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Locker rooms
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Movie nights
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Hand massage
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Live music/Performance
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Evening entertainment
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Sauna
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Ping-pong
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Water park
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Steam room
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Kids' club
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Spa/Wellness packages
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Indoor pool (year-round)
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Bike tours
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Game room
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Indoor play area
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Outdoor play equipment for kids
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Baby safety gates
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Board games/Puzzles
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Safe
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Smoke-free property
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Heating
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Convenience store on site
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Hypoallergenic room available
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Family rooms
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Designated smoking area
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Soundproof rooms
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Wifi in all areas
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Elevator
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Non-smoking rooms
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Pet friendly
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Vending machine (drinks)
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Packed lunches
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Grocery deliveries
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Airport shuttle (free)
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Shuttle service (additional charge)
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Express check-in/out
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Private check-in/out
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Strollers
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Airport shuttle
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Babysitting/Child services
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Laundry
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Concierge
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Daily housekeeping
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Shuttle service
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Tour desk
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Meeting/Banquet facilities
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Baggage storage
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ATM on site
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Ironing service
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Lockers
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Airport shuttle (additional charge)
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Shuttle service (free)
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Free Wifi
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Internet
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Wifi
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Outdoor furniture
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Sun deck
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Terrace
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Garden
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Smoke alarms
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Fire extinguishers
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Key card access
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Physical distancing in dining areas
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All plates, cutlery, glasses, and other tableware sanitized
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Thermometers for guests provided by property
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Face masks for guests available
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First aid kits available
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Process in place to check health of guests
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Hand sanitizer in guest accommodation and common areas
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Mobile app for room service
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Physical distancing rules followed
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Contactless check-in/out
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Ski school
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Ski storage
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Ski pass vendor
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Ski rental on site
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Swimming pool
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Beach chairs/Loungers
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Waterslide
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Kids' pool
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Rooftop pool
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Swimming pool toys
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Airport pickup
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Airport drop-off
Policies
Please note that the half board rate includes a complimentary snack, tea and coffee in the afternoon, as well as a 5-course menu, please also note that from 4 nights guests can book a free shuttle service for the airport or train station.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Double Room
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkMinibarBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Carpeted, Smoke Alarm, Heating, Key card access, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Interconnected room(s) availableMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, View, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Comfort Double Room
Room Type:
Double
Room Size:
35 m2
|
Food & DrinkMinibarBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Walk-in shower, Toilet, Hairdryer, Shower, Free toiletries, Additional toilet, Bath or showerGeneralTrash cans, Carpeted, Smoke Alarm, Heating, Key card access, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Interconnected room(s) available, HypoallergenicMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, View, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Roll-in showerRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Double Room
Room Type:
Double
Room Size:
25 m2
|
Food & DrinkMinibarBathroomToilet paper, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Towels, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, View, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Deluxe Family Suite
Room Type:
Family
Room Size:
60 m2
|
Food & DrinkMinibarBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, View, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Luxury Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibarBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Walk-in shower, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Seating area, Dining area, Desk, FireplaceBedroomWalk-in closet, Extra long beds (> 80 inches), Wardrobe or closet, Cribs, LinensViewView, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Entire unit located on ground floorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
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Two-Bedroom Apartment - Annex
Room Type:
Apartment
Room Size:
90 m2
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Food & DrinkMinibar, Tea/Coffee makerBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Private entrance, Hypoallergenic, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke Alarm, Hardwood or parquet floorsMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessKitchenChildren's high chair, Kitchenware, Refrigerator, Toaster, Stovetop, Dishwasher, Oven, Kitchenette, Electric kettle, Kitchen, Coffee machine, Microwave, Dining table, Wine glassesOutdoorsOutdoor dining area, Balcony, Outdoor furnitureLiving AreaSofa, Desk, Dining area, Seating areaBedroomWalk-in closet, Extra long beds (> 80 inches), Wardrobe or closet, Cribs, LinensViewGarden view, View, Quiet street view, Mountain viewRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Three-Bedroom Apartment - Annex
Room Type:
Apartment
Room Size:
90 m2
|
Food & DrinkMinibar, Tea/Coffee makerBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Private entrance, Hypoallergenic, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke Alarm, Hardwood or parquet floorsMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessKitchenChildren's high chair, Kitchenware, Refrigerator, Toaster, Stovetop, Dishwasher, Oven, Kitchenette, Electric kettle, Kitchen, Coffee machine, Microwave, Dining table, Wine glassesOutdoorsOutdoor dining area, Balcony, Outdoor furnitureLiving AreaSofa, Desk, Dining area, Seating areaBedroomWalk-in closet, Extra long beds (> 80 inches), Wardrobe or closet, Cribs, LinensViewGarden view, View, Quiet street view, Mountain viewRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Luxus Premium Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibarBathroomToilet paper, Bathrobe, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Towels, Bath or showerGeneralTrash cans, Hypoallergenic, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke Alarm, Hardwood or parquet floorsMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewView, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Roll-in showerRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Family Suite
Room Type:
Suite
Room Size:
85 m2
|
Food & DrinkMinibarBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewView, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Family Suite Premium "Zirbe"
Room Type:
Suite
Room Size:
55 m2
|
Food & DrinkMinibarBathroomToilet paper, Towels, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Additional toilet, Bath or showerGeneralTrash cans, Hypoallergenic, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke Alarm, Hardwood or parquet floorsMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomWalk-in closet, Extra long beds (> 80 inches), Wardrobe or closet, Cribs, LinensViewView, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Roll-in showerRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Family Suite XXL Deluxe
Room Type:
Suite
Room Size:
85 m2
|
Food & DrinkMinibarBathroomToilet paper, Bathrobe, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Towels, Bath or showerGeneralTrash cans, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessKitchenChildren's high chair, Kitchenware, Refrigerator, Kitchenette, Electric kettle, Kitchen, MicrowaveOutdoorsBalconyLiving AreaSofa, Desk, Dining area, Seating areaBedroomWalk-in closet, Extra long beds (> 80 inches), Wardrobe or closet, Cribs, LinensViewGarden view, View, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Junior Suite
Room Type:
Suite
Room Size:
45 m2
|
Food & DrinkMinibarBathroomToilet paper, Bathrobe, Additional bathroom, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Towels, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewGarden view, View, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Economy Double Room
Room Type:
Double
Room Size:
30 m2
|
Food & DrinkMinibarBathroomToilet paper, Bathrobe, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Towels, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewView, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
|
Deluxe King Room
Room Type:
Double
Room Size:
40 m2
|
Food & DrinkMinibarBathroomToilet paper, Bathrobe, Shampoo, Body soap, Private bathroom, Toilet, Hairdryer, Shower, Free toiletries, Bath, Towels, Bath or showerGeneralTrash cans, Carpeted, Key card access, Heating, Safety deposit box, Iron, Soundproofing, Fire extinguisher, Smoke AlarmMedia & TechnologyTV, Flat-screen TV, Radio, Cable channels, Satellite channels, TelephoneServicesWake-up service/Alarm clock, Executive lounge accessOutdoorsBalconyKitchenRefrigerator, Children's high chair, Electric kettleLiving AreaSofa, Desk, Dining area, Seating areaBedroomCribs, Wardrobe or closet, Linens, Extra long beds (> 80 inches)ViewView, Quiet street view, Mountain viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesSofa bed, Adapter, Feather pillow, Non-feather pillow, Socket near the bed, Clothes rackEntertainment & Family ServicesBoard games/puzzles, Baby safety gatesPool and SpaPool towels |
FAQ's
Is this property pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Familotel Kindl starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this Familotel Kindl has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Familotel Kindl starts from $450 per night with includes Balcony/Terrace, Bedding/Linens, Wellness Facilities, Spa, Guest Services, Pet Friendly, Oceanfront, Security/Safety, Heating, Hot Tub, Pool, Accessibility, Transportation/Shuttle, Entertainment, Breakfast, Child Friendly, Laundry, Parking, Private Pool, Business Services, Sports/Activities, Skiing, Restaurant, Bar, Internet, Designated Smoking Area, View, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Familotel Kindl has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Familotel Kindl indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
