Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $498 per night with includes Sports/Activities, Restaurant, Breakfast, Parking, Wheelchair Accessible, Ocean View, Accessibility, Business Services, Wellness Facilities, Guest Services, Kitchen, Air Conditioner, Pool, Transportation/Shuttle, Security/Safety, Bedding/Linens, Spa, Bar, View, Balcony/Terrace, Entertainment, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive | Resort in Cancun

| 9.0 (2025 Reviews) | 1 Bathroom

Zona Hotelera Resort | Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive

Resort in Zona Hotelera, Cancun

Adults-only property with 4 restaurants and 3 outdoor pools
Along with 4 restaurants, this smoke-free property has 3 outdoor pools and 6 bars/lounges. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free beach shuttle. Other amenities include 2 swim-up bars, a 24-hour fitness center, and a beach bar.
Change of towels is available on request.
Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive offers 387 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Soap

Shampoo

Towels

Bedroom

Blackout drapes/curtains

Air conditioning

Ceiling fan

Bed sheets

Safe

Connecting rooms available

Desk

Iron/ironing board

Laptop-friendly workspace

Phone

Breakfast

2 swim-up bars, 6 bars/lounges, 1 beach bar and 1 poolside bar

Room service available

Coffee/tea in common area(s)

Free buffet breakfast available daily 7:00 AM–11:00 AM

4 restaurants and 1 coffee shop/cafe

Coffee/tea maker

Free bottled water

Minibar

Parking

Free secured self parking on site

Free valet parking on site

Free beach shuttle

Wheelchair-accessible parking and van parking available

Accessibility

Doorbell and phone notification

Smooth flooring in public areas

Wheelchair-accessible lounge

Wheelchair-accessible van parking

Well-lit path to entrance

Elevator door width (inches): 43

Wheelchairs available on site

Wheelchair-accessible fitness center

Lever door handles

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible vanity height (inches): 28

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Front entrance ramp

Stair-free path to entrance

2 on-site accessible parking spaces

Wheelchair-accessible bathroom vanity

Wheelchair-accessible pool

Elevator

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Activities

Adjacent to a golf course

Private beach

Free beach club

Snorkeling

Outdoor pool access

Kayaking

Pilates classes

24-hour fitness center

Lifeguards on site

Access to nearby outdoor pool

Volleyball

Yoga classes

3 outdoor pools

Spa services

Entertainment

Netflix

Cable channels

Streaming services

Smart TV

General

Conference center (4628 square feet of space)

Meeting room

ATM/banking services

Gift shop/newsstand

Elevator

Spanish

English

Vegan dining options

Comprehensive recycling policy

Beach towels

Comprehensive food waste policy

Romance packages available

Double-glazed windows

Vegetarian dining options

Local artist showcase

Communal living room

Smoke-free property

Guest Services

3 outdoor pools

Snack bar/deli

Laundry facilities

Access to nearby outdoor pool

Luggage storage

Multilingual staff

Concierge services

Golf cart

Daily housekeeping

Change of bedsheets (on request)

Change of towels (on request)

Golf privileges (optional)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Outdoors

Vegetable garden

Beach umbrellas

Lifeguards on site

Pool cabanas (surcharge)

Pool sun loungers

Rooftop terrace

Pool umbrellas

Outdoor furniture

Garden

Spa

Facials

Body treatments

Body scrubs

Massage - hot stone

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.

Payment Policy

Pet fee: usd 65 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 65 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Catherine

Jan 29, 2026 02:35:29 PM

Review Score: 6

Summary: This was our second stay at this hotel. It’s stunning. Rooms (even the most basic) are beautiful and very comfortable. The food is delicious. The rooftop pool is amazing. The beach club is incredible. BUT - it’s the second time we get gastroenteritis at this hotel. The first time we didn’t make much of it. But a second time is a pattern. We have traveled to different resorts in Mexico 2x a year for 10 years and we have only ever gotten sick at this hotel. Do with this information as you wish.

See All Reviews

Room Arrangement

Room Info	Facilities
Vantage Club Corner Suite Bay View King Bed Room Size: 1071 square feet m² 1 King Bed	General Lagoon view, Number of bedrooms - 1, Pillow menu, Shower only, Pets not allowed, Location - top floor, Square feet - 1071, Ping - 30, Square meters - 99.5, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, No cribs (infant beds), Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Junior Suite Golf View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Balcony, Golf view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Vantage Club Jr Suite Golf & Ocean View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Pet-friendly room, Number of bedrooms - 1, Pillow menu, Square feet - 570, Location - top floor, Square meters - 53, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Toothbrush and toothpaste available on request, No cribs (infant beds), Balcony, Golf view, Rainfall showerhead, Ocean view, Bed count minimum 2, Bed count maximum 2
Vivid Suite Room Size: 3671 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 103, Lagoon view, Number of bedrooms - 1, Pets not allowed, Number of bathrooms - 1, Square feet - 3671, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square meters - 341
Junior Suite Bay View King Bed Room Size: 570 square feet m² 1 King Bed	General Grab bar - in shower, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Hand-held showerhead, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 53, Shower grab bar height (inches) - 31, Private bathroom, No rollaway/extra beds, Ping - 16, Fixed shower seat, No cribs (infant beds), Shower grab bar height (centimeters) - 80, Balcony, Rainfall showerhead, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Vantage Club Premium Suite Golf & Ocean View King Bed Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Number of bedrooms - 1, Ping - 22, Pillow menu, Pets not allowed, Location - top floor, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square meters - 72, Separate bathtub and shower, No rollaway/extra beds, Toothbrush and toothpaste available on request, No cribs (infant beds), Separate sitting area, Balcony, Golf view, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Vantage Club Junior Suite Bay View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Pillow menu, Square feet - 570, Location - top floor, Number of bathrooms - 1, Square meters - 53, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Toothbrush and toothpaste available on request, No cribs (infant beds), Balcony, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Junior Deluxe Suite Golf View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Balcony, Golf view, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Vantage Club Jr Suite Golf & Ocean View King Bed Room Size: 570 square feet m² 1 King Bed	General Pet-friendly room, Number of bedrooms - 1, Pillow menu, Square feet - 570, Location - top floor, Square meters - 53, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Toothbrush and toothpaste available on request, No cribs (infant beds), Balcony, Golf view, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Deluxe Suite Bay View Double Bed Room Size: 570 square feet m² 2 Double Beds	General Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Balcony, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Junior Deluxe Suite Bay View King Bed Room Size: 570 square feet m² 1 King Bed	General Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Vantage Club Junior Suite Bay View King Bed Room Size: 570 square feet m² 1 King Bed	General Pet-friendly room, Lagoon view, Number of bedrooms - 1, Pillow menu, Square feet - 570, Location - top floor, Square meters - 53, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Ping - 16, Toothbrush and toothpaste available on request, No cribs (infant beds), Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Deluxe Suite Golf View King Bed Room Size: 570 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Private bathroom, No rollaway/extra beds, Ping - 16, No cribs (infant beds), Garden view, Balcony, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Vantage Club Corner Suite Golf & Ocean View king bed Room Size: 1249 square feet m² 1 King Bed	General Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Pillow menu, Shower only, Pets not allowed, Ping - 35, Location - top floor, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Toothbrush and toothpaste available on request, No cribs (infant beds), Square meters - 116, Square feet - 1249, Separate sitting area, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Vantage Club Master Suite Golf & Ocean View King Bed Room Size: 1636 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 152, Number of living rooms 0, Number of bedrooms - 1, Pillow menu, Ping - 46, Location - top floor, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Toothbrush and toothpaste available on request, No cribs (infant beds), Separate sitting area, Square feet - 1636, Golf view, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Furnished balcony
Vantage Club Master Suite Bay View King Bed Room Size: 1636 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 152, Number of living rooms 0, Lagoon view, Number of bedrooms - 1, Pillow menu, Ping - 46, Location - top floor, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Toothbrush and toothpaste available on request, No cribs (infant beds), Separate sitting area, Square feet - 1636, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Premium Jr. Suite Golf View King Bed Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Number of bedrooms - 1, Ping - 22, Shower only, Pets not allowed, Number of bathrooms - 1, Private bathroom, Square meters - 72, No rollaway/extra beds, No cribs (infant beds), Balcony, Golf view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1