Novotel London Excel | Hotel in London

| 8.1 (4597 Reviews) |   Pet Friendly  5 Bathrooms  14 Guests
Docklands Hotel | Novotel London Excel

Hotel in Docklands, London

This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).

Novotel London Excel is located in London.

This 237 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 4597 reviews with the average score of 8.1 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 237 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This Novotel London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Kids' meals
  • Restaurant
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Electric vehicle charging station
  • Parking
  • Parking garage
  • Accessible parking
  • Parking on site
  • Private Parking
Activities
  • Fitness center
General
  • Facilities for disabled guests
  • Heating
  • Pet friendly
  • Safe
  • Smoke-free property
  • Elevator
  • Soundproof rooms
  • Wifi in all areas
  • Family rooms
  • Designated smoking area
  • Non-smoking rooms
Guest Services
  • Fax/Photocopying
  • Room service
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Ironing service
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Minors under 18 must be accompanied by parents or legal representatives. third person named by parents must present their written authorization (certified signature), up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. families also get late check-out on sundays (until 17:00), please note that the credit card used to book must be presented on arrival, pets can be accommodated for an additional charge of gbp 20.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.96
Location:
8.85
Staff:
8.63
Facilities:
8.33
Comfort:
8.49
Cleanliness:
8.5
shigenaka
Jun 10, 2026 07:00:00 AM
Review Score:   8
Japan
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room with Two Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet paper, Toilet, Bathtub, Bathtub or shower, Shampoo, Private bathroom, Towels, Free toiletries, Shower

General

Heating, Iron, Safe, Laptop safe, Carpeted, Ironing facilities, Key card access

Media & Technology

Telephone, Flat-screen TV, Radio, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

View

City view, Inner courtyard view

Accessibility

Accessible by elevator
Superior Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet paper, Toilet, Bathtub, Shampoo, Private bathroom, Towels, Free toiletries, Shower

General

Heating, Iron, Safe, Laptop safe, Carpeted, Ironing facilities, Key card access

Media & Technology

Telephone, Flat-screen TV, Radio, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Room amenities

Sofa bed

Accessibility

Accessible by elevator
Executive Premium Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Hairdryer, Toilet paper, Toilet, Bathtub or shower, Shampoo, Private bathroom, Towels, Free toiletries, Bathrobe, Conditioner, Shower

General

Heating, Iron, Safe, Laptop safe, Carpeted, Ironing facilities, Key card access

Media & Technology

Telephone, Flat-screen TV, Radio, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Coffee machine

View

City view, Inner courtyard view

Accessibility

Accessible by elevator
Standard Room with 1 Queen size bed + convertible sofa
Room Type: Quad
Room Size: 25 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet paper, Toilet, Shampoo, Private bathroom, Towels, Free toiletries, Shower

General

Heating, Iron, Safe, Laptop safe, Carpeted, Ironing facilities, Key card access

Media & Technology

Telephone, Flat-screen TV, Radio, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk, Sofa

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

Room amenities

Sofa bed

Accessibility

Accessible by elevator
Standard Queen Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet paper, Toilet, Bathtub or shower, Shampoo, Private bathroom, Towels, Free toiletries, Shower

General

Heating, Iron, Safe, Laptop safe, Carpeted, Ironing facilities, Key card access

Media & Technology

Telephone, Flat-screen TV, Radio, Satellite channels, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Wardrobe or closet, Linens, Childrens' cribs

View

City view, Inner courtyard view

Accessibility

Accessible by elevator

FAQ's

Is this Novotel London Excel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel London Excel?

Check-in time for Novotel London Excel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel London Excel have a swimming pool?

No, this Novotel London Excel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel London Excel?

Best-rates for the Novotel London Excel starts from $158 per night with includes Entertainment, Child Friendly, Internet, Pet Friendly, Balcony/Terrace, Wellness Facilities, Restaurant, Bar, Guest Services, Parking, Security/Safety, Business Services, Fireplace/Heating, Breakfast, Laundry, Designated Smoking Area, Wheelchair Accessible, Accessibility, EV Charge Station with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel London Excel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel London Excel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel London Excel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel London Excel?

Based on the information reported by the owner or manager, the Novotel London Excel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel London Excel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD158
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