Is this Zazil-ha hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zazil-ha hotel have a swimming pool?

Yes, this Zazil-ha hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zazil-ha hotel?

Best-rates for the Zazil-ha hotel starts from $46 per night with includes Bedding/Linens, Guest Services, Child Friendly, Internet, Kitchen, Pool, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zazil-ha hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zazil-ha hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zazil-ha hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zazil-ha hotel?

Based on the information reported by the owner or manager, the Zazil-ha hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zazil-ha hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

WIN DAY Playa - Hotel Express | Hotel in Playa del Carmen

7.6 (146 Reviews) | 1 Bathroom

Zazil-ha Hotel | WIN DAY Playa - Hotel Express

Hotel in Zazil-ha, Playa del Carmen

Hotel with a rooftop terrace, 9-minute walk to Playa del Carmen Main Beach
This smoke-free hotel features an outdoor pool, a rooftop terrace, and a 24-hour front desk. WiFi in public areas is free.
WIN DAY Playa - Hotel Express offers 47 accommodations with safes and blackout drapes/curtains. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Guest Services

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Shampoo

Towels

Toilet paper

Shower

Soap

Bedroom

Blackout drapes/curtains

Bed sheets

Window screens

Safe

Breakfast

Mini-fridge

Parking

No onsite parking available

Accessibility

This property does not have elevators

Activities

Outdoor pool

General

Spanish

English

Mosquito nets

Smoke-free property

Guest Services

Mini-fridge

Outdoor pool

Luggage storage

24-hour front desk

Daily housekeeping

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Rooftop terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Merle

Jan 2, 2026 02:57:33 AM

Review Score: 6

Summary: Room was relatively clean upon arrival. We had to ask after our 3rd day if someone could clean our room, fresh towels and bed linen. Most hotels have a card that you can place in the door (do not disturb/please clean room). No bar fridge in the room which wasn’t great at all. The street is busy which made sleeping in a little later next to impossible.

See All Reviews

Room Arrangement

Room Info	Facilities
Comfort Quadruple Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Coffee/tea maker, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Comfort Studio Room Size: m² 2 Queen Bed and Large Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Triple Room Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Panoramic Studio Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Sea view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Quadruple Room Room Size: m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Studio, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 Queen Bed Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Triple Room Room Size: m² 3 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Kitchenette, Coffee/tea maker, Bed count maximum 3, Wheelchair accessible, City view, Number of bathrooms - 1, Bed count minimum 3
Comfort Studio Room Size: m² 2 King Bed and Large Twin Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2