Casa del Alma Hotel Boutique & Spa | Hotel in San Cristóbal de Las Casas

| 9.5 (271 Reviews) |  5 Bathrooms  12 Guests
De La Merced Hotel | Casa del Alma Hotel Boutique & Spa

Hotel in De La Merced, San Cristóbal de Las Casas

Featuring a spa and a restaurant, Casa del Alma Hotel Boutique & Spa is in the center of San Cristóbal de las Casas. It provides free parking and attractive suites with free Wi-Fi. Casa del Alma Hotel Boutique & Spa has a bright interior courtyard and simple, modern décor. Each of its air-conditioned suites offers city views, and has a flat-screen TV and a desk. Guests can enjoy international fusion cuisine in the Secret Restaurant. There's also a bar. Casa del Alma’s spa features a steam room, sauna and gym. Treatments include massage, facials and body wraps. Casa del Alma Hotel Boutique & Spa is in San Cristóbal de las Casas’ colorful historic quarter and just a 5-minute walk from its cathedral. The Mudéjar-style Carmen’s Arch is just under half a mile away.

Casa del Alma Hotel Boutique & Spa is located in San Cristóbal de Las Casas.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Restaurant, Security/Safety, and several others. This is a 5 star rated property and has over 271 reviews with the average score of 9.5 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Casa del Alma Hotel Boutique & Spa in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Casa del Alma Hotel Boutique & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Restaurant
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Parking garage
  • Parking
  • Private Parking
  • Parking on site
  • Accessible parking
  • Free parking
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Walking tours
  • Sauna
  • Steam room
  • Tour or class about local culture
  • Fitness
  • Couples' massage
  • Full-body massage
  • Hot tub/Jacuzzi
  • Neck massage
  • Spa facilities
  • Massage
  • Hand massage
  • Beauty services
  • Fitness center
  • Spa/Wellness packages
  • Back massage
  • Foot massage
  • Temporary art galleries
  • Head massage
  • Facial treatments
  • Spa
General
  • Smoke-free property
  • Wifi in all areas
  • Safe
  • Elevator
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Room service
  • Baggage storage
  • 24-hour front desk
  • Express check-in/out
  • Airport shuttle (additional charge)
  • Concierge
  • Daily housekeeping
  • Airport shuttle
  • Shuttle service (additional charge)
  • Private check-in/out
  • Shuttle service
  • Meeting/Banquet facilities
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Security alarm
  • CCTV outside property
  • Smoke alarms
  • Key access
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

This property is a member of the certified treasures of mexico, a premium tourism program that aims to promote excellence in hotels and restaurants, which high standards of service, architectural and culinary features, reflect the rich mexican culture.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
9.01
Location:
9.77
Staff:
9.59
Facilities:
9.29
Comfort:
9.46
Cleanliness:
9.39
Andris
Jan 10, 2026 08:00:00 AM
Review Score:   10
Latvia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Everything was high class, good facelift, clean with beautiful spa service, warm.
Negative: No dislikes at all, it was perfect.
Summary: The perfect choices in San Cristobal for those who value quality.
See All Reviews

Room Arrangement

Room Info Facilities
Suite with Two Double Beds
Room Type: Double
Room Size: 42 m2
2 Full bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Bathrobe, Toilet paper, Toilet, Walk-in shower, Shampoo, Private bathroom, Free toiletries, Towels, Shower, Body soap, Hairdryer

General

Carpeted, Heating, Private entrance, Safe, Ironing facilities, Interconnecting room(s) available, Laptop safe, Key card access, Smoke Alarm, Iron, Soundproof, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Cable channels

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Master Suite
Room Type: Double
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Spa tub, Bathrobe, Toilet paper, Toilet, Walk-in shower, Shampoo, Private bathroom, Free toiletries, Additional bathroom, Towels, Shower, Body soap, Bathtub, Hairdryer

General

Carpeted, Heating, Private entrance, Safe, Ironing facilities, Interconnecting room(s) available, Laptop safe, Key card access, Smoke Alarm, Iron, Soundproof, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Cable channels

Activities

Hot tub

Kitchen

Microwave, Dining table, Cleaning products, Kitchenette

Living Area

Desk, Sofa, Dining area, Sitting area

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Outdoors

Outdoor dining area, Outdoor furniture, Terrace

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Junior Suite
Room Type: Double
Room Size: 62 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Bathrobe, Toilet paper, Toilet, Walk-in shower, Shampoo, Private bathroom, Free toiletries, Towels, Shower, Body soap, Hairdryer

General

Carpeted, Heating, Private entrance, Safe, Ironing facilities, Laptop safe, Key card access, Smoke Alarm, Iron, Soundproof, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Cable channels

Kitchen

Microwave, Cleaning products, Kitchenette

Living Area

Desk, Sofa, Dining area, Sitting area

View

View, City view, Mountain view

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Outdoors

Outdoor dining area, Outdoor furniture, Terrace

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Bathrobe, Toilet paper, Toilet, Walk-in shower, Shampoo, Private bathroom, Free toiletries, Towels, Shower, Body soap, Hairdryer

General

Carpeted, Heating, Private entrance, Safe, Ironing facilities, Laptop safe, Key card access, Smoke Alarm, Iron, Soundproof, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Cable channels

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow
Superior King Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed
Superior King Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Conditioner, Bathrobe, Toilet paper, Toilet, Walk-in shower, Shampoo, Private bathroom, Free toiletries, Towels, Shower, Body soap, Hairdryer

General

Carpeted, Heating, Private entrance, Safe, Ironing facilities, Laptop safe, Key card access, Smoke Alarm, Iron, Soundproof, Air conditioning

Media & Technology

Telephone, Flat-screen TV, Cable channels

Outdoors

Balcony

Living Area

Desk

View

View, City view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Hypoallergenic pillow, Non-feather pillow

FAQ's

Is this De La Merced hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at De La Merced hotel?

Check-in time for De La Merced hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the De La Merced hotel have a swimming pool?

No, this De La Merced hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in De La Merced hotel?

Best-rates for the De La Merced hotel starts from $168 per night with includes Hot Tub, Transportation/Shuttle, Spa, Breakfast, Child Friendly, Security/Safety, Wellness Facilities, Restaurant, Internet, Kitchen, Accessibility, Business Services, Guest Services, Entertainment, Bar, Parking, Wheelchair Accessible, Balcony/Terrace, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is De La Merced hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the De La Merced hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the De La Merced hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the De La Merced hotel?

Based on the information reported by the owner or manager, the De La Merced hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for De La Merced hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD168
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