Is this La Isla resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Isla resort have a swimming pool?

Yes, this La Isla resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Isla resort?

Best-rates for the La Isla resort starts from $699 per night with includes Parking, Accessibility, Sports/Activities, Internet, Hot Tub, Air Conditioner, Pool, Balcony/Terrace, Wellness Facilities, Spa, Guest Services, Entertainment, View, Wheelchair Accessible, Restaurant, Bar, Toiletries, Laundry, Ocean View, Security/Safety, Business Services, Bedding/Linens, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Isla resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Isla resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Isla resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Isla resort?

Based on the information reported by the owner or manager, the La Isla resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Isla resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Live Aqua Cancun - Adults Only - All-Inclusive | Resort in Cancun

| 9.2 (1948 Reviews) | 1 Bathroom

La Isla Resort | Live Aqua Cancun - Adults Only - All-Inclusive

Resort in La Isla, Cancun

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Live Aqua Cancun - Adults Only - All-Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Change of towels is available on request.
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Designer toiletries

Toothbrush and toothpaste (on request)

Private bathroom

Bathrobes

Toilet paper

Towels

Soap

Bedroom

Pillow-top mattress

Air conditioning

Blackout drapes/curtains

Pillow menu

Free rollaway beds

Premium bedding

Bed sheets

Egyptian cotton sheets

Down comforter

Slippers

Iron/ironing board

Laptop-friendly workspace

LED light bulbs

Laptop-compatible safe

Restaurant dining guide

Recycling

Turndown service

Phone

Breakfast

5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

24-hour room service

8 restaurants and 1 coffee shop/cafe

Free cooked-to-order breakfast available daily 7:00 AM–noon

Free bottled water

Espresso maker

Dining table

Free minibar

Parking

Free valet parking on site

Electric car charging station on site

Free self parking on site

Accessibility

Smooth flooring in room

Lever door handles

Elevator

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchairs available on site

Wheelchair-accessible spa

Handrails in stairways

Wheelchair-accessible restaurant

Stairway handrail height (inches): 39

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Elevator door width (inches): 39

Visual fire alarm

Front entrance ramp

Smooth flooring in public areas

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Wheelchair-accessible registration desk height (inches): 55

Wheelchair-accessible fitness center

Activities

Golfing

Archery

Beach volleyball

Full-service spa

Billiards/pool table

Fitness center

Hot tub

Sauna

Steam room

Table tennis

Shopping

Yoga classes

Tennis

2 outdoor tennis courts

Nightclub

Volleyball

Evening entertainment

7 outdoor pools

Karaoke

Entertainment

Cable channels

65-inch Smart TV

Premium channels

General

Coworking space

Computer station

Business center

Conference center (14564 square feet of space)

Meeting rooms - 7

Elevator

Water dispenser

Banquet hall

Front-desk safe

Reception hall

Gift shop/newsstand

ATM/banking services

English

Spanish

Communal living room

Books

Smoke-free property

TV in lobby

Romance packages available

Beach towels

Guest Services

Free rollaway/extra beds

Snack bar/deli

7 outdoor pools

Dining table

Dry cleaning service

Change of towels (on request)

Porter/bellhop

Tour/ticket assistance

Change of bedsheets (on request)

Hair salon

24-hour front desk

Daily housekeeping

Luggage storage

Wedding services

Concierge services

Turndown service

Multilingual staff

Internet

Available in some public areas: Free WiFi

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Outdoors

Beach umbrellas

Beach loungers

Terrace

Pool cabanas (surcharge)

Beach cabanas (surcharge)

Beachfront location

Garden

Pool umbrellas

Pool sun loungers

Furnished balcony

Spa

Hot tub

Massage - deep-tissue

Sauna

Steam room

Detox wraps

Massage/treatment rooms

Body wraps

Hydrotherapy

Body treatments

Massage - hot stone

Massage - on the beach

Manicures and pedicures

Spa open daily

4 treatment rooms

Massage - prenatal

Massage - Swedish

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:00 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. free rollaway/extra beds! cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 100 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 100 per pet, per night pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nigel

Dec 25, 2025 11:07:07 PM

Review Score: 8

Summary: yes

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua) Room Size: 640.5 square feet m² 1 King Bed	General Private hot tub, Square meters - 59.5, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square feet - 640.5, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club) Room Size: 364 square feet m² 2 Double Beds	General Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 34, Square feet - 364, Ocean view, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club) Room Size: 353 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Room, 1 King Bed, Non Smoking, Ocean View Room Size: 353 square feet m² 1 King Bed	General Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Room, 2 Double Beds, Non Smoking, Ocean View Room Size: 364 square feet m² 2 Double Beds	General Shower only, Rainfall showerhead, Wheelchair accessible, Extra bed count 1, Square meters - 34, Square feet - 364, Ocean view, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premium Room, 2 Double Beds, Non Smoking, Oceanfront Room Size: 364 square feet m² 2 Double Beds	General Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 34, Square feet - 364, Ocean view, Bed count minimum 2, Ping - 10, Bed count maximum 2
Premium Room, 1 King Bed, Non Smoking, Oceanfront Room Size: 353 square feet m² 1 King Bed	General Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Ocean view, Bed count maximum 1, Square meters - 33, Ping - 10
Premium Room, 2 Double Beds, Non Smoking, Garden View Room Size: 364 square feet m² 2 Double Beds	General Ping - 10.23, Garden view, Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 34, Square feet - 364, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Non Smoking, Garden View Room Size: 353 square feet m² 1 King Bed	General Ping - 9.92, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Bed count maximum 1, Square meters - 33
Premium Room, 1 King Bed, Terrace, Oceanfront Room Size: 461 square feet m² 1 King Bed	General Square meters - 43, Square feet - 461, Ping - 12.96, Shower only, Terrace, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Terrace, Oceanfront Room Size: 471 square feet m² 2 Double Beds	General Ping - 13.24, Shower only, Terrace, Square feet - 471, Rainfall showerhead, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 44, Bed count maximum 2
Suite (Tierra) Room Size: 753 square feet m² 1 King Bed	General Square feet - 753, Deep soaking bathtub, Separate bathtub and shower, Square meters - 70, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Ping - 21
Premium Room, 1 King Bed, Partial Ocean View Room Size: 353 square feet m² 1 King Bed	General Partial sea view, Ping - 9.92, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Square feet - 353, Bed count maximum 1, Square meters - 33
Suite (Viento) Room Size: 649 square feet m² 1 King Bed	General Square feet - 649, Deep soaking bathtub, Separate bathtub and shower, Square meters - 60, Ping - 18, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Suite (Wellness Aqua) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Private hot tub, Ping - 18.15, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square meters - 60, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Premium Room, 2 Double Beds, Partial Ocean View Room Size: 353 square feet m² 2 Double Beds	General Partial sea view, Ping - 9.9, Shower only, Rainfall showerhead, Extra bed count 1, Square meters - 32.8, Square feet - 353, Bed count minimum 2, Bed count maximum 2
Suite (Honey Moon) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Private hot tub, Number of living rooms 0, Ping - 18.15, Extra bed count 1, Private hot tub (indoor), Jetted bathtub, Separate bathtub and shower, Square meters - 60, Separate sitting area, Champagne service, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1